A Field Service Technician (FST) is an employee who assists a company or department by providing repair and maintenance services for their equipment. The primary responsibility of a Field Service Technician is maintenance of equipment. They often perform extra tasks such as setup/repair and training, data entry, or answering customer calls. In a large company, Field Service Technicians might work in the Accounts Department or Technology Services Department. Although many Field Service Technicians begin their careers as operators or dispatchers, others find employment as technicians in smaller companies and warehouses.
A typical day for a Field Service Technician includes completing various duties depending upon the assignment of the job. The most basic duty of a Field Service Technician is the inspection of common machining or other equipment found in a manufacturing setting. Other duties might include testing a machine, lubricating, assembling, or disassembling any piece of equipment. Generally, Field Service Technicians obtain their certification after completing high school and receiving a high school diploma or GED.
To become a Field Service Technician, individuals must have exceptional technical support skills. Those with such skills are usually hired on as part-time workers. After obtaining their Technical Support Specialist (TSS) certification, Field Service Technicians can be employed by themselves, by large industrial corporations, or as part of a support team for a variety of companies. For example, a Field Service Technician might be employed by a local hardware store to maintain the shop’s equipment while the store owner is away on vacation. When the technician returns to the shop to perform his or her duties on the repair equipment, the owner will receive full credit for the repairs, without having to pay for them.
The Technical Support Technician (TSC) job title is also based on specific job functions. Some of these TSC job titles are Field Service Technician (FSFT), Field Service Technician (FST), Field Service Technician (FSTP) and Field Service Engineer (FSE). When applying for employment with a variety of companies, those interested in becoming a Field Service Technician should be sure to note the technical title of their position on their resume. This will help to ensure that a prospective employer will be able to match the person’s skills to the appropriate job title. As such, many Field Service Technicians work as FSTPs or FSEs.
In general, those interested in working as Field Service Technicians will need to have above average mechanical skills, due to the nature of their job. They perform maintenance, troubleshooting, repair and adjust various mechanical parts and components, usually in the course of an installation, which requires exceptional attention to detail and a high level of patience. Many Field Service Technicians have backgrounds in automotive, but others can find employment most often in the Information Technology (IT) field, where they are most often called “Network Technicians.” Those interested in this type of career may find employment as an operations or support technician. These positions typically involve using hands-on technical equipment to test or troubleshoot computer networks. While many Field Service Technicians has above average technical skills, others may not possess the skills needed to perform a specific task, so additional training and experience may be necessary.
A great deal of Field Service Technician jobs require a customer-oriented mindset. When completing work on a client’s repair issue, many Field Service Technicians will schedule the repair time at the client’s home or office, which allows them to fulfill both their personal and work obligations while traveling. The ability to schedule appointments for local clients without any prior notice is one of the main skills required by Field Service Technicians. Others, however, enjoy the flexibility associated with being an independent repair technician working for a customer. As such, some Field Service Technicians work exclusively as independent contractors, earning additional income from repairing other people’s cars or electronics while enjoying their flexible day job assignments.
The Main Duties Of A Field Service Technician Job Description
Field Service Technicians provides on the job maintenance services to customers who have industrial equipment that needs repair. The ultimate goal of this occupation is to repair equipment that has been damaged, and sometimes cannot be repaired due to the complexity of the problem. A Field Service Technician’s overall responsibility is to ensure that the repair is satisfactory for both the customer and the repair shop. Technicians will perform routine maintenance on engine tools, generators, welding equipment, and automotive equipment. Other maintenance tasks may include testing and troubleshooting to ensure that a part or component is operating properly. Technicians may also perform preventive maintenance services on certain areas of a factory or plant, such as the cooling systems and air conditioning systems.
Qualifications required for entry-level field service technician jobs are a high school diploma or the equivalent. To work as a technician in this field, a person must have excellent communication skills, as well as good manual dexterity. Most technicians begin their careers by working as mechanics for a company that they originally began as a repair person. As they become more experienced, many technicians choose to open their own repair shop. Technicians are paid on an hourly basis, so it is important to choose a business that pays on a regular schedule so that technicians are not scheduled for overwork.
Field Service Technician Job Description: Technicians are responsible for providing maintenance on a variety of commercial and residential machines. A Field Service Technician Job Description includes the tasks of locating, diagnosing, and fixing problems with electrical, mechanical, and/or pneumatic items. These problems include machinery that require periodic lubrication, that require preventive maintenance, that requires alterations and modifications to the existing equipment, and that requires preventive maintenance. In addition, technicians are often called upon to perform preventive maintenance on large scale piece of automated equipment, such as cranes.
This job field requires that a person be detail oriented and have excellent communication skills. They must possess good manual dexterity and basic computer skill. To perform this job a person needs to know the basics of maintenance and repair of various pieces of equipment, and they should also possess knowledge of standard operating procedures. It is important to be able to solve complex problems. A good field service technician should be able to troubleshoot and resolve a problem when and where necessary without resulting in additional costs to the customer. A good field service technician should also be able to follow detailed instructions.
This job requires that a field technician is available at all hours and can be called upon at any time to solve a problem. Technicians are usually sent on-site to evaluate a problem before bringing the machine back to the site for further maintenance. On-site maintenance technicians usually call the field technician to troubleshoot the machine prior to bringing it back to the site. Many maintenance technicians are called upon to service and troubleshoot small appliances like hair dryers, washers, vacuums and other small equipment. Some technicians are also called upon to troubleshoot major machinery like presses, ovens, steam irons, and water heaters.
Although there are a number of technical services technicians can perform, some of the main duties include diagnosing malfunctions of parts and equipment and repairing parts if they are needed. Some of the main responsibilities of a technician include testing electronic parts for defects, installing components if necessary, and testing the electrical system and its connection with components and utilities. Other duties that may be assigned include cleaning parts and completing various related tasks. To complete their job tasks, field technicians need to be proficient with procedures in environmental applications and safety applications.
Anika Sharma